French sector:
Go to an automatic payment machine or exit barrier with your vehicle and make contact via the intercom button. You will be asked to provide your vehicle registration number.
You will be charged an additional administrative fee of 5 euros for the issue of a new ticket. You can pay by bank card at the exit.
Swiss sector:
Go to an automatic payment machine and make contact via the intercom. You will be asked to provide your vehicle registration number.
You will be charged an additional administrative fee of 5 Swiss francs for the issue of a new ticket.