French sector: Go to an automatic payment machine or drive your vehicle to an exit barrier and make a call via the intercom button. You will be asked to provide your vehicle registration number.
You will be charged an additional administrative fee of 5 € to get a new ticket issued. You can pay by bank card at the exit.
Swiss sector: Go to an automatic payment machine and make a call via the intercom. You will be asked to provide your vehicle registration number.
You will be charged an additional administrative fee of 5 CHF to get a new ticket issued.