And what if I believe there's something wrong with my number of lounge visits? May 12, 2021 12:54 Contact us by phone or e-mail or use the contact form. Related articles Freiburg airport bus Where can I find out how many lounge visits I have made or have left? What can I do if I have to wait more than 5 minutes in Fast-Track at security check? What are the opening hours for the car parks and during which hours is the parking team reachable? Can I cross the border between France and Switzerland inside the airport without a ticket?